Customers who live near our central Florida warehouse location (110 West Interlake Boulevard, Lake Placid, FL 33852), may choose to pick up their orders at our warehouse. When you place your order, you will be advised if your merchandise is in stock and your order pick up ready date. Your order must be picked up within three (3) business days of the stated pick up ready date or the merchandise will be restocked and a 20% restocking fee will be assessed.
Our high quality packaging delights customers and insures our products arrive intact and undamaged.
In the unlikely event your order arrives damaged don't fret. Simply call our customer service team and they will be happy to assist you.
Need assistance? Call toll free at (888) 395-6551 to speak with Customer Service (International, please dial (863) 655-2210).
Our Customer Service Team is away for lunch from 12:30 - 1:30 PM EST.